Stand mixer repair, without the shipping box.
We pick your mixer up, repair it on our bench here in New Orleans, and bring it back — pickup & delivery is included in the $70 flat service. No packing it up, no mailing it across the country, no months of waiting.
On our bench
All kinds of mixers — tilt-head, bowl-lift, vintage
Most of what we see is KitchenAid — little 3.5-qt Minis up to 8-qt Commercial bowl-lifts, and Hobart-era K5-As older than their owners. Here are two real ones from our own bench:
Tilt-Head
Classic (4.5-qt), Artisan (5-qt), Artisan Mini (3.5-qt), Ultra Power, and the design editions. The most common mixers in New Orleans kitchens — and the ones we fix most.
Bowl-Lift
Professional 600 / 6500, Pro Line 7-qt, 5.5–7-qt bowl-lift models, and Commercial 8-qt. Bigger motors, heavier dough, same bench service.
Vintage & Hobart-Era
K5-A, K5SS, K45 and older Hobart-built machines with mechanical speed controls — no circuit boards, all gears, governors and plates. We identify the exact failed piece before ordering anything. Why these are special →
What’s wrong with yours?
Common mixer problems we fix
- Won’t turn on at all
- Speed control acting up — only one speed, surging, or dead spots
- Leaking oil or grease into food / around the head
- Grinding, clicking, or loud motor noise
- Head wobbling or not locking down
- Beater / attachment shaft issues & height adjustment
- Sparking, burning smell, or shutting off under load
- Planetary / attachment hub not spinning right
If yours is doing something else, book a pickup anyway and describe it — we diagnose the exact failed part first (governor, control plate, gears, motor, and so on) before anything is ordered, so you’re not paying for guesswork.
How mixer repair works
Book a pickup
Book online or call. Pickup & delivery is included in the $70 service — there’s no drop-off location, so we come to you.
We diagnose & quote
We find the exact failed part first, then confirm the repair and cost with you before ordering parts.
Repaired & returned
Repaired, tested, and dropped back off to you. Jobs are backed by a 6-month warranty on parts and labor.
Brands & models
We service KitchenAid and Ankarsrum stand mixers — including KitchenAid Classic, Artisan, Ultra Power, Professional / Pro bowl-lift, and Commercial 8-qt models, and older K5-A models — and Vitamix machines as well. Other brands case by case — just ask: call (504) 327-7773. More on Ankarsrum & Vitamix →
What the $70 covers
The $70 flat service covers diagnosis, repair labor, and pickup & delivery. A tune-up, an adjustment, brushes, or a simple fix is all covered by the $70 — parts are extra when a repair needs them. Full grease removal is the hardest, most time-consuming part of a mixer service — that’s the +$30 grease & gasket option, so a full grease change with us is $100 out the door.
There’s no shop to drop off at — we pick up and deliver, and it’s included in the $70.
Us vs. mail-in repair
What a mail-in repair really costs
Mail-in repair means packing your mixer in a box and shipping it to a shop out of state — and you pay for that shipping both ways, on top of the repair itself. Here’s the honest math, from published mail-in prices:
| Mail-in repair service | The Stand Mixer Tech (local) | |
|---|---|---|
| Full grease change | ||
| Repair | Regreasing & maintenance — from $125, plus parts if worn | $70 service + $30 grease & gasket |
| Getting it there & back | $55 flat shipping label at the cheapest — or $89.99 + $7.50 for his box-and-labels kit | Pickup & delivery included |
| Total | $180 – $222.49 | $100 |
| Speed control repair — KitchenAid Artisan | ||
| Repair | $125 base service + $25 speed control plate | Flat job price, part included in the quote |
| Getting it there & back | Same shipping: $55 – $97.49 | Pickup & delivery included |
| Total | $205 – $247.49 | $110 |
| The wait | ||
| Turnaround | 8–10 weeks (his current published estimate) — plus shipping time, and the risk of shipping damage | Local bench — back in days, not weeks, and it never leaves town |
| Warranty | 6 months | 6 months, parts & labor |
Mail-in figures based on published mail-in repair service and shipping prices, checked November 13, 2026. Worn parts found during a repair cost extra either way — that’s not in either total. We’re not knocking mail-in repair: for folks with no local option, it makes sense. If you’re in the New Orleans metro, though, shipping your mixer halfway across the country costs more than the repair does here.
Mixer nerd corner
More about your mixer
The KitchenAid Story
Your mixer descends from an 80-quart bakery machine Hobart built in 1914 — by way of U.S. Navy battleships, a 1937 Art Deco redesign, and the best-selling K45. The full history, Hobart to Whirlpool.
Ankarsrum, Vitamix & Other Brands
We also service the Swedish Ankarsrum Assistent — the bread baker’s favorite, with a bowl that spins instead of a head that does — and Vitamix machines. What’s different about them, and what wears out.
Have a Question First?
Not sure if yours is worth fixing? Email us the brand and model and what it’s doing — we’ll tell you honestly whether it’s a $70 fix, a parts job, or a “time to retire it.”
Mixer questions
Is pickup & delivery included?
Yes — pickup and delivery is included in the $70 flat service in our service area. There’s no shop to drop off at, so we come to you. You pay the $70 plus any parts your repair needs.
Do I need my model number?
It helps a lot for parts. On most KitchenAids it’s on a label under the base or inside the hinge area. If you can’t find it, book anyway — we’ll identify it at pickup.
Will you tell me the cost before fixing it?
Yes. We diagnose the exact failed part first and confirm with you before ordering parts or completing the repair.
Why not just mail it to a repair shop?
You can — but shipping both ways adds $55–$97 on top of the repair, the big mail-in shops are quoting 8–10 weeks, and a 25-pound mixer in a cardboard box is a shipping-damage claim waiting to happen. Local pickup skips all of that. See the comparison above.
What about my other appliances?
That’s Nola Appliance Repair — refrigerators, washers, dryers, and more, in your home with a 1-hour arrival window.